Our showroom is temporarily closed but we are dispatching orders as usual

Mainland UK:

  • All ladder prices include delivery, but if possible, come and collect from us in Shaftesbury and save 10%. This way you get to see the ladders and know you are getting the right model and size.
  • We use our own vehicle and our own driver as much as possible, and delivery is typically up to 7–10 days (but may be sooner) although it can also take longer.
  • We will always let you know the day in advance, although narrowing down the time slot is difficult.
  • When ordering, please give us as much useful information as possible regarding hard-to-find addresses, awkward access, dates when you’re away, etc (Our courier may be unable to deliver without a VISIBLE house name).
  • With your instruction, ladders can be left safely without a signature, to save you from having to wait in all day.
  • Even if we give you an approximate time of delivery, please understand we cannot avoid the occasional delay, and it really helps to give us instructions to leave the ladder, to avoid you having to wait in unnecessarily.
  • Please note we do not deliver the 15' Tripod Ladder nationwide, and need to discuss delivery options with you before ordering.
  • When we are unable to deliver within a reasonable timescale, we use a 3 day service with Tuffnells.
  • Tuffnells 3 day service means your ladder could be delivered over the following three days once dispatched - we do not get tracking information and cannot request a specific day, although you can leave instructions for the ladder to be left in a safe place without a signature.

Europe:

  • Please contact us for a price - we need your full address and ladder size…
  • The easiest way is to add the ladder and any other items to your order and follow the onscreen instructions during checkout to request a quote

USA: