Last Orders for Christmas Delivery: UK Royal Mail 48: please order by midday, Tuesday 19th December. UK DPD Next Day: please order by midday, Thursday 21st for next day delivery. Outside UK: Sorry, we can no longer guarantee delivery before Christmas

Ladder Orders: Ladder orders placed now may not be delivered until the New Year.

Office Hours. We close at 5pm on Thursday 21st December, and re-open on Tuesday 2nd January.

Thank you for your support this year - we hope you have a very good Christmas and an excellent New Year. 

The Information We Collect:

If you order products from us, the following personal information is collected and saved:

Email address 
Phone number

We use an encrypted (SSL/TLS) server which is hardware firewalled in a secure data centre, and passwords are protected. Payment details are handled by SagePay and PayPal. You can see SagePay's privacy policy here and PayPal's privacy policy here.

If, at checkout, you choose to subscribe to our newsletter, we will keep a record of your email. We use this to send out offers and discounts, and you can cancel in My Account on or by emailing us.

The Way We Use Information:

We use the information you provide about yourself to complete your order and send you direct mailings. We do not share this information with outside parties except to the extent necessary to complete that order (third party couriers.) 

Cookies: uses coookies for its shopping basket and customer login mechanisms.
We also use Google Analytics for website statistics, which uses cookies. For more information please look here:

We take your privacy seriously. if you would like more information, please email

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