All our products, including the tripod ladders, carry a two year warranty against defect.
This does not cover general wear and tear through regular use.
Email digital images of the product at fault, with a brief explanation, and we will replace it, free of charge.
Should things go wrong after that and you feel the product was genuinely at fault, contact us - we'll work it out.
Please note that saw blades are not covered in the same way that most other products are - see our comments on the Saw Care pages on each product.