The showroom is only click & collect, but we are dispatching orders as normal

Full Time Office Position

We are on the lookout for a new addition to the Niwaki team, to work on all aspects of the business including processing online and telephone sales, packing and dispatching orders, and dealing directly with customers and suppliers. You will thrive on working within a small team, and will have, or soon develop, a strong interest in the products, their origins and their uses. You have a good phone manner, and know your way around a computer. You will be flexible, and take great pride in your work - energy, enthusiasm and a willingness to learn and contribute to growing the business are essential, while an interest in Japanese culture, as well as experience in retail sales and marketing, although not essential, would be welcomed. The job starts when we find you.

send your cv to and be prepared to come in for a chat, bringing with you your favourite tool to talk about.

Niwaki imports and sells Great Stuff from Japan. We source fine garden tools, kitchen knives and woodworking tools direct from manufacturers and blacksmiths and sell them online, worldwide, as well as through a growing wholesale network and from our showroom. We pride ourselves on the quality of our products, and the enthusiasm, knowledge and customer service we provide. Join us.

Monday-Friday, 9-5, with some late finishes and occasional weekend shows
To include, amongst other work:
- Taking and processing online & telephone orders
- Aiding with packing and dispatching of orders
- Dealing with customers on the phone, in person and by email
- Running the office, ensuring the logistics of the business runs smoothly

8 Chaldicott Barns, Semley SP7 9AW

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