Mainland UK:
- We use a combination of our own vehicle or private courier, and delivery is typically up to 7-10 days but please allow up to 21 days.
- We do not use the national couriers, who are ill-equipped to handle our ladders properly.
- Some delivery areas require a surcharge – please contact us for a quote.
- Collect from Niwaki HQ near Shaftesbury and save 10% – this way you get to see the ladders and know you are getting the right model and size. This offer may not be used in combination with any other offers.
- We will always let you know the day in advance, although narrowing down the time slot is difficult.
- When ordering, please give us as much useful information as possible regarding hard-to-find addresses, awkward access, dates when you’re away, etc (Our courier may be unable to deliver without a VISIBLE house name).
- With your instruction, ladders can be left safely without a signature, to save you from having to wait in all day.
- Even if we give you an approximate time of delivery, please understand we cannot avoid the occasional delay, and it really helps to give us instructions to leave the ladder, to avoid you having to wait in unnecessarily.
- Please note we do not deliver the 15' Tripod Ladder nationwide, and need to discuss delivery options with you before ordering.
Europe:
- Please contact us for a price – we need your business EORI and VAT number, full address and ladder size.
- The easiest way is to add the ladder and any other items to your order and follow the onscreen instructions during checkout to request a quote
USA:
- Please visit hasegawaladders.com